Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, create or manage an account, place an order, request support, or otherwise interact with our website.

Depending on how you use our services, this information may include:

• Your name and contact details
• Email address and other communication information
• Account or login information
• Billing and transaction information
• Information you provide when contacting customer support
• Technical information related to your use of our website

We only seek to collect information that is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services
• Process orders and payments
• Create and manage customer accounts
• Respond to questions and support requests
• Send important administrative or service-related communications
• Maintain, improve, and secure our website
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes that are unrelated to the services we provide unless permitted or required by applicable law.

3. Will Your Information Be Shared?

We do not sell your personal information.

We may share information when reasonably necessary to operate our website and provide our services, including with service providers that assist with functions such as payment processing, website hosting, technical support, or other essential business operations.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law or a valid legal request
• Protect our rights, property, or safety
• Investigate suspected fraud or misuse
• Enforce our terms and policies
• Protect the rights, safety, or security of our users or others

Where appropriate, we take reasonable steps to ensure that information shared with service providers is handled in accordance with applicable requirements.

4. How Long Do We Keep Your Information?

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

5. How We Protect Your Information

We take reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of your information.

6. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include requesting access to, correction of, deletion of, or information about the processing of your personal data.

If you would like to make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to help operate the website, understand how visitors interact with our pages, improve website performance, and provide a better user experience.

The use of cookies may depend on the services and technologies currently implemented on our website.

8. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. Third-party websites and services operate under their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites or services that you may access through our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle personal information.

10. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: mohammedrechaki@gmail.com
Phone: +212 717 613787

You can also contact us through our Support page.